Students in silhouette on devices (photo by Douglas Levere).

Service guides

Learn about the software and services UB provides to help you study, teach and work.

New to UB

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Staff

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IT staff.

Former UB

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Contact the UBIT Help Center

Call 716-645-3542  UBIT Help Center
See more ways to contact  UBIT Help Center
An epic Wi-Fi quest awaits: Meet the Connection Wizard
4/22/25

A University at Buffalo student sets off on a legendary adventure to connect to eduroam Wi-Fi.

UBIT's commitment to accessibility
4/25/25
UB Information Technology (UBIT) helps to foster an accessible, inclusive environment at the University at Buffalo.
How UB's Wi-Fi Network works for you
2/27/25

UB encourages all students to act responsibly when it comes to downloading and sharing digital content.

Find meeting times faster with MS Scheduling Poll
3/18/25
For those using MS Outlook calendars at UB, Microsoft Scheduling Poll makes it a lot easier.
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Recent Videos

  • Learn how to connect to eduroam, UB's official and secure Wi-Fi network. 

  • Join one University at Buffalo student on a legendary journey filled with adventure as she sets off to find The Connection Wizard and connect to eduroam Wi-Fi. 

  • Level Up is the University at Buffalo's esports arena and gaming lounge located on the 2nd floor of the Lockwood Memorial Library on North Campus.

  • Follow University at Buffalo student Ray in his day in the life as a UB Tech Squad Technician. Learn how the Tech Squad can help you with your devices on campus. 

  • Hear from UB faculty Dominic Sellitto and Shawn Chiki as they sit down to have a conversation surrounding AI. Learn more about their AI research in the classroom and their thoughts on AI in education.

Faces & Voices

Ways to Get Help

  • Walk-up location
    2/7/25
    Visit the UBIT Help Center in 3rd floor Silverman Library (Capen Hall) on North Campus.
  • Make requests from UBIT through our online forms, and track the status of open tickets.
  • Book the Tech Squad
    4/17/25
    Students can schedule an appointment with the UB Tech Squad to help with their tech.
  • Your department's IT
    2/24/25
    UB faculty and staff can look up their departmental IT for additional support options.