The management team of Eberl Iron Works, Inc. of Buffalo, NY, knew that updating business practices would benefit the metal fabrication and industrial framing company. Avenues to improvement were easy to identify, such as clearing floor space in the constrained production facility and improving product documentation and web presence. Eberl began a partnership with TCIE in 2006 that continues today, ranging from Lean efficiency improvements and CAD drafting support to soft skills training.
How do we measure the impact of projects? It’s a mix of tangible, quantifiable savings with the more elusive “soft savings” – such as cost avoidance and improved customer satisfaction.