Most graduate student concerns can be resolved by an advisor, the Director of Graduate Study, or the Chair of the Department. However, in some cases, students may prefer to consult a neutral party to determine how to proceed. In order to meet this need, the English Department has an ombudsperson. They will be available to informally discuss an issue, share university resources, and offer impartial and confidential advice. They have agreed to abide by the International Ombuds Association code of ethics, which includes independence, neutrality and impartiality, confidentiality, and informality. Please note that the ombudsperson is not authorized to resolve concerns directly; their role is wholly advisory.
For the 2024-25 academic year, the faculty ombudsperson is David Alff, dalff@buffalo.edu. Graduate students should feel free to reach out to him at any time.
The Office of Equity, Diversity and Inclusion (EDI) is an important resource for graduate students. EDI’s homepage at has links for topics including obtaining disability or religious accommodations, rights and protections for LGBTQ employees, and sexual violence policies and resources. They also provide information for .
There are many additional University resources for addressing concerns and complaints: